Practical posts on AI receptionists, lead capture, prompt design, and the messy reality of running a service business in 2026.
After-hours calls, weekend emails, and the 11pm Google search. Here's what actually happens to those would-be customers, and why fixing it isn't about hiring more people.
We priced out three popular answering services for a 50-call-per-week dental clinic, then compared what an AI receptionist actually costs. The gap is wider than you'd think.
Most chatbots don't fail because the AI is bad. They fail because of small choices in tone, timing, and what they ask for. Here's what to avoid.
We followed a real estate office through their first month on Bizuki. Here are the questions visitors actually asked, the leads it captured, and what they tweaked along the way.
Both work, but they solve different problems. A simple framework for deciding which to start with, based on where your customers actually live.
The difference between a chatbot that converts and one that annoys is in the prompt. Specifically, where you tell it to ask for contact info and where you tell it to wait.
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